This Refund & Cancellation Policy explains the general rules that apply when a customer books, cancels, reschedules or requests a refund for services provided by DS Safety Nets in Hyderabad.
DS Safety Nets provides services including Pigeon Nets, Safety Nets, Invisible Grills, Bird Nets, Cloth Hangers and other related installation services in Hyderabad.
This policy applies to cancellations, rescheduling requests, advance payments and refund requests related to our services.
A service booking may be considered confirmed after the customer and DS Safety Nets agree on the required service, location, approximate scope of work, price or quotation and scheduled date.
For certain jobs, an advance payment may be required before materials are purchased or installation is scheduled.
If you need to cancel a confirmed booking, please inform DS Safety Nets as early as possible by phone or WhatsApp.
Cancellation eligibility may depend on whether materials have already been purchased, prepared, cut, customized or reserved specifically for your installation.
If a customer cancels before any customized materials have been purchased or prepared, any advance refund will be considered based on the circumstances of the booking.
Any reasonable expenses already incurred for site visits, measurements, transportation or other agreed work may be deducted where applicable.
Once materials have been purchased, prepared or customized specifically for a customer's property, the advance amount may be partially or fully non-refundable.
This is because customized safety nets, invisible grills, cloth hanger components or other materials may not be reusable for another customer's installation.
If a customer cancels on the scheduled installation day after our team has already travelled to the location or prepared the required materials, additional charges may apply.
Any refund, if applicable, may be reduced by transportation, labour preparation or material-related expenses already incurred.
Customers may request to reschedule an installation by contacting us as early as possible.
Rescheduling is subject to team availability, material availability, weather conditions and other existing bookings.
We will make reasonable efforts to provide another suitable date.
In some situations, DS Safety Nets may need to postpone or cancel an installation due to circumstances such as:
Where possible, we will offer the customer an alternative installation date.
Refund eligibility will depend on the circumstances of the booking and the amount of work already completed.
A refund may be considered where:
A refund may not be available, or may only be available in part, in situations including:
Once an installation has been completed according to the agreed scope of work, payments made for that completed service are generally not refundable.
If you believe there is an installation-related issue, please contact us promptly so that we can review the matter.
If you experience a concern with an installation, please contact DS Safety Nets with details of the issue and, where useful, photographs of the affected area.
We may inspect the installation or discuss the issue with you before deciding on an appropriate solution.
If a refund is approved, it will generally be processed through a reasonable and mutually agreed payment method.
The time required for the refunded amount to appear may depend on the bank, payment provider or payment method used.
Advance payments may be used to reserve an installation date, purchase materials, prepare customized components or begin work related to the customer's service request.
The refundable portion of an advance, if any, will depend on the amount of material, labour and other expenses already committed.
If a customer changes the service type, dimensions, installation area or material requirements after a booking has been confirmed, the quotation and payment amount may also change.
Additional materials or labour requested by the customer may result in additional charges.
Customers are responsible for obtaining any required permission from apartment associations, landlords, property owners or other authorities before installation.
DS Safety Nets is not responsible for cancellations caused by the customer's failure to obtain required permission.
To request a cancellation, rescheduling or refund review, please contact DS Safety Nets and provide:
DS Safety Nets may update this Refund & Cancellation Policy from time to time to reflect changes in our services or business practices.
Any updated policy will be published on this page with a revised "Last Updated" date.
Contact DS Safety Nets and our team will review your request.
Phone / WhatsApp: 7337071839
Location: Hyderabad, Telangana
Website: dssafetynets.in